If (part of) the order unexpectedly does not meet the requirements, the order must be returned within 14 days of delivery. Before sending the items back, please send an e-mail to and mention:                                                                   

– Name
– Order number
– Product
– Reason

Please use our original packaging and return document, returns without our return document will not be considered.

Once we receive your email we will send you a confirmation e-mail.

Once confirmation is received, the unused items can be sent within 14 days after confirmation to our return address:

Nieuweburen 119A

8911 EZ Leeuwarden
The Netherlands


– The costs of the return shipment will be for MADOOBE

– The customer is responsible for their own return shipment after sending it. If a package gets lost, we cannot be held liable.
– After receiving the items we pay the amount back within 14 days.